Quality system
Quality system
Panteia works according to quality management system ISO 20252, the international standard for conducting market, opinion and policy research. Compliance with this standard is certified annually by Stichting Toetsingsbureau KCC. The scope of this certification covers all processes in the organization. With this certification, Panteia proves that it continuously works to improve the quality of the services provided.
Information security
Panteia is certified according to the information security standard ISO 27001. Compliance with this standard is certified annually by the Stichting Toetsingsbureau KCC. With this certification, Panteia proves that information is in safe hands. The core of this management system is a continuous improvement cycle. Periodically, the information types that Panteia works with are inventoried and the risks that affect them are analyzed and safeguarded.
Privacy and AVG
Privacy is a high priority at Panteia. Panteia is a member of the trade association Data & Insights Network (formerly MOA) and adheres to the Code of Conduct for Research and Statistics (Gedragscode voor Onderzoek en Statistiek). With this code of conduct, Panteia aims to deal responsibly with personal data within its core activities. Furthermore, Panteia fully commits to the AVG (GDPR). Panteia assists clients with a processor agreement, has appointed its own Data Protection Officer and provides clients and respondents with full cooperation in exercising the rights defined in the AVG. More about how Panteia handles personal data can be found in our privacy statement.
Fair Data
Panteia endorses the ten basic principles of the Fair Data Privacy Code. Data and privacy are in good hands with us. The Fair Data Hallmark may only be used by organizations that are members of the Data & Insights Network.